Joanne Klappauf, founder of Common Ground Distributors, intimately knows the ins and outs of buying books. Speak to her, and you quickly discover she is a bibliophile through and through, and that this passion has fueled her success of providing books to retailers across the nation. “Having worked in retail bookselling in the past, I especially understand what a buyer goes through day-to-day when ordering books. Knowing the challenges of your customers is the heart of any service business,” Klappauf explains. She believes it is important to know customer expectations and needs even before one places an order. This kind of synergistic relationship cements a strong foundation for selling the right books to the right retailers.

Common Ground has been distributing books for almost 25 years from its warehouse based in Asheville, NC. The book categories the company offers are diverse, spanning a wide range of specialized interest subject-matter and a long list of publishers. Thus, the company’s name is a tell-tale of its overture. Klappauf says green titles are an emerging category of books with broad interest sought by retailers and end-consumers. Other categories include interior design, garden design, cooking, nature, children’s picture books, and gift books such as those of inspiration, humor and animals. But, in all these categories, criteria for the chosen books are simple and twofold: quality and salability, meaning, “The overall book package has to be as wonderful as the content.”

For retailers ordering books, Klappauf suggests considering the specifications such as the colors, sizes and shapes. Prior to ordering, it is helpful to visualize how the books will look in the space in which they are to be sold. Then, when the order is received by the retailer, she recommends displaying the books upright and facing outward with their covers clearly showcased for consumers to view. Other ideas for retail display include grouping like books together and cross-merchandising various books with related products. ”It’s simple and powerful; retailers can increase book sales by creating unique environments,” according to Klappauf.

Her advice rings true in Common Ground’s other location, a permanent showroom at AmericasMart Atlanta. The environment is soothing, and the books are stimulating. Klappauf had glass walls with broad, wood columns put in surrounding the space to encapsulate the area and help reduce noise. Her concept was to create a cozy sitting area for buyers to examine prospective purchases.

Hundreds of covers jump off the shelves like a colorful Dr. Suess tale in the children’s section, a new gardening title featuring magical-looking plants, a beloved Paula Deen gracing a southern recipe book hot off the presses, and a large design book boasting famous Hollywood interiors. The sections are organized in a maneuverable manner so buyers might round the shelf of books about breath-taking homes to discover a neighboring shelf lined with books about cabins, barns, tree houses, and western lifestyle.

Once retailers or designers do choose books, orders can be placed in the showroom, online through Common Ground’s website, or by phone. It could be an order for one book or 50. With no minimums or limits, Klappauf ensures the process is a solid means to match customers with the most applicable selections. Klappauf calls it hand-selling, the ability to know the books as much as possible to suggest personal favorites or trendy titles to customers. It is something on which Common Ground prides itself. “It’s one of the many fun parts of bookselling,” she says with a smile.

With books evolving in the current marketplace from e-books read on handheld devises to the surging importance of photos versus words, Klappauf believes there is still a place on the shelf for printed books. No doubt, beautifully bound books filled with engaging visuals and page-turning adventures can help retailers build desirable inventories that entice customers in ways unlike any other product.

~ ECPR Team

Here, we offer two “Best ofs…” in one post. Some plants are made for the shade; others work perfectly in mass plantings; but, these two of our favorite plants from OFA Short Course 2010 look stunning in containers and are too stylish to go unnoticed. And, as professionals in the garden industry are always searching for novel container plants, both of these beauties would showcase well in any garden retail store and on any magazine’s pages.

The Alcea Spring Celebrities varieties from American Takii boast large, semi-double to double flowers with long bloom times. Bred by Sahin, this series offers new colors – Crimson, Lilac and Pink – as well as favorites like Carmine-Rose, Lemon, Purple, White, and Formula Mixture. Hardy for Zones 6-9, these Hollyhocks like living in full sun and are quite drought tolerant. They attract butterflies and other beneficial insects. These plants are sure to grab the attention of consumers. What else would we expect from Takii? The company continues to develop some of the most garden-worthy varieties in the world. For grower cultural information, see the company’s website.By the way, our congratulations to Takii for its recent 175th anniversary. Our warmest and best wishes to Takii for another 175 years and more!

For more information, visit Takii’s website.

Known for their “magical” breeding abilities, the folks at Terra Nova Nurseries have created the world’s first trailing Heucherella. Two plants in the new Falls series, ‘Redstone Falls’ and ‘Yellowstone Falls’, debuted at OFA as exciting new options for garden centers and nurseries to consider for their busy spring 2011 seasons. With classic Heuchera-style, lobed leaves made more delicate through a mix of Tiarella, these leafy plants are sure to make a statement when planted in a tall or uplifted container.

For culture details and other insights, check out the website. Keep up the incredible breeding work, Terra Nova. You never cease to amaze us and the grower industry.

Part of Our “Best of NHS Products & Innovations” Series…

The National Hardware Show in May was home to thousands of companies showcasing new or innovative products, and one such product caught our eye. It is called The Original Adjustable Door Hinge, and it’s distributed through EGS Hinge LLC. Created to solve the problem of doors that stick when being opened or closed, The Original Adjustable Door Hinge has the ability to adjust a left- or right-handed door up or down and side to side. This truly is a simpler solution than unhinging, sanding, planning, re-painting, and re-hanging a problematic door, which is something all of the contractors out there have been seeking all along.

Doors can stick in the frame or against the floor for a number of reasons: a house is settling, expansive soil conditions, foundation concerns, humidity, poor craftsmanship, new floor installation, a remodel, or even too many layers of paint. Affordable and practical, The Original Adjustable Door Hinge is worth its salt as it can be adjusted anytime to rectify any of these problems. The difference between this product and a typical door hinge lies in The Original Adjustable Door Hinge’s threaded bolt – instead of a smooth pin – allowing the door to be adjusted by the hinge. And, this product is crafted out of high-quality steel or stainless steel and is available in five interior finishes and four exterior finishes.

We think this product is a perfect fit, in more ways than one, for home improvement and trade-based magazines’ “Best Products” sections for 2010 and 2011. For more information about The Original Adjustable Door Hinge, feel free to leave a comment below or visit the company’s website.

~ Jeff

Trestle, drafting, card, coffee, dressing, dining, farm, library, tea, console, and buffet are but a taste of the types of tables homeowners have come use for practicality as well as pure decoration. “Who can enumerate the countless shapes and fashions of modern tables?” is a line that we came across doing research for this blog post. The quote comes from an author of a New York Times article entitled “Tables and Table Linens: History of the Table as a Household Necessity” published in 1882. How appropriate a topic for the media back then and even more so now for all the editors today. Readers nowadays enjoy understanding the reasoning behind design and the story behind furniture pieces. This knowledge makes investing in a large or small furniture item worthwhile as the piece becomes a treasured, focal point in any room.

Well, three popular types of tables not on the aforementioned list are side, hall and the highly regarded occasional. All integral design elements for a home, these types of tables are staple purchases for interior designers and homeowners alike. And, Englishman’s Fine Furnishings, a client of ours, carries beautiful lines of all three types. Pictured below are three new tables for 2011 that we captured at Englishman’s showroom in Atlanta: a mahogany Hepplewhite side table, a mahogany Hepplewhite hall table and a mahogany Pembroke drop leaf table with drawer.

Editors, we consider the possibilities for story ideas about the history of these types of tables to be a great concept for your readers. How the occasional table played as much a part in Roman households as did the dining table. Or, how useful side tables were to English royalty that the tables themselves were nicknamed, Queen Anne tables for example. Couple that kind of information with styling advice and beautiful high-resolution photos that we can gladly provide from Englishman’s for a story any reader could enjoy.

Feel free to leave comments or contact us for more information.

~ ECPR

As the summer months continue to be hotter, there is a delicate balance act between spending joyous time in the sunny outdoors and succumbing to the heat. A client of ours, Shade Pergolas, provides the perfect solution that marries the structural beauty of a pergola with the functionality of a retractable canopy system to help attain that balance for homeowners to enjoy summer. For outdoor space designers, this translates to a new category of shade product that can be specified in exterior design plans.

We are proud to share coverage from two trade magazines we obtained that spotlight the irrefutable benefits of Shade Pergolas, Landscape Contractor and Fabulous Floors. The articles delve beyond simple product details into Shade Pergolas’ creative use as an outdoor room feature. Click on the photos below for a closer read of the two articles. And, we hope everyone enjoys them!

Cover of Landscape Contractor’s July issue

This article focuses on using Shade Pergolas to create the perfect outdoor room where homeowners and guests can retreat from sun and summer rainstorms or enjoy the space with the canopy pulled back.

Shade Pergolas are a great resource for trade professionals, such as contractors, designers, or landscape architects.

Cover of Fabulous Floors’ Summer issue

As seen in this article, Shade Pergolas are completely customizable, from size and shape of the pergola to color of the wood and shade canopy.

Another perk about Shade Pergolas is that they can be built attached to a house or building as well as freestanding.

~ Sarah Kate

With so much hype buzzing around the gardening world right after OFA Short Course last weekend, we didn’t want this wonderful tidbit of news about Terra Nova Nurseries to get lost or forgotten. So, we take to our blog to report the most recent completed study that the Mt. Cuba Center performed, titled “Coneflowers for the Mid-Atlantic Region”. Mt. Cuba Center is a non-profit horticultural institution in northern Delaware that is, according to their website, dedicated to the study, conservation and appreciation of plants native to the Appalachian Piedmont region through garden display, education and research.

While the study can be easily found on Mt. Cuba’s website, we want to bring out the highlights surrounding Terra Nova Nurseries. The basics of the study are simple: three years involving 5 species and 43 cultivars of coneflowers. The end evaluation reflected each cultivar’s floral display, habit, hardiness, cultural adaptability and resistance to disease and insects. The results exalted two Terra Nova Nurseries’ varieties as the recommended coneflowers in the white and orange categories. Echinacea ‘Fragrant Angel’ was deemed the highest rated white coneflower due to its uniform consistency or growth and floriferous and fragrant nature.

And, Echinacea ‘Tiki Torch’ stole the spotlight as the highest rated orange coneflower based on its characteristics: stunning color; broad, sturdy petals; a relaxed and open habit; and increased vigor.

The study even noted Dan Heims from Terra Nova Nurseries as one of the six breeders responsible for some of these hybrid coneflowers that were studied. What an honor for Dan!

~ Sarah Kate

For those of you preparing for the July 11 to July 13 OFA Short Course event, we know your schedules will be packed full with educational sessions ranging many timely topics. There is one you should not miss. On Sunday, July 11, at 4:00 p.m. EDT, our own Don Eberly, president / CEO of ECPR, will be participating on an educational panel regarding branding. Don and the other panelists will address the all-important relevance of developing and managing brands that create positive perceptions on the part of customers.

After helping clients create national and international brands for many years, Don will be offering some of his insights on the topic. Specifically, he will touch on the importance of retailers defining their “core” brands (the primary or nucleus brand of the retail business itself) combined with the varied “pillar” brands the retailer sells and represents (which includes all of the individual branded product lines that make up an inventory). The panel will discuss how retailers’ core brands provide foundations for the pillar brands they sell, and, ultimately, the ways in which pillar brands sustain or fortify the core brands at large.

The panel session is entitled, “What does your brand do for you, and what can you do for your brand?” Panelists include the following:
• Bridget Behe, Michigan State University (Moderator)
• Don Eberly, Eberly & Collard Public Relations
• Marshall Dirks, Proven Winners
• Diane Hund, Ball Horticultural Company
• Pam Wasson, Monrovia

Want to know more? Attend the panel event in Room E 170, or contact us after OFA for informative articles written on this subject-matter or for interviews being conducted for post-event columns and features. – For those tweeting at or about the event, don’t forget to mention us @eberlycollardpr and tag OFA #ofashortcourse.

~ Jeff

We’ve recently seen that this blog post from back in June of 2010 has received a lot of traffic to our site.  Along with the referral traffic and inquiries we’ve received, many readers asked us to share some of our top-line tips for successfully working with an agency for marketing construction materials and building products.

We understand that construction marketing is often one of the last tasks or initiatives that you may want to think about. Especially in an industry that is fairly cut and dry and often focuses more on serving your customer base than spending valuable time to think of creative marketing strategies.

But, the truth is competition is rampant in almost every product category from glass, steel, concrete, masonry, woods, plastics, and many more.  Technological advancements and R&D (research & discovery) have given builders and developers multiple competitive options in every category.

Working with a digital marketing agency that specializes in helping construction companies and building products engage, interface, and connect with lead prospects is how to succeed.

There are several benefits that come with this:

1. A Team Approach: Your team is extended and you gain access to resources and professionals that understand the latest trends and updates that are paramount to achieving your goals.
2. Accountability: A digital marketing agency will be accountable for devoting the required amount of hours to get the campaigns launched and generate results.
3. Focus on Growth: Taking the responsibility off your shoulders allows your company or brand to focus on the business side and the digital agency can, in turn, use their resources and available channels to market your product.
4. Advanced Tools: Someone could spend countless hours trying to learn about the best tools for monitoring social media success or measuring advertising spend or referral traffic but an agency already has this knowledge and can use the most advanced methods possible for getting your brand message to the intended audiences.
5. Objectivity you can Trust: Possibly the most important aspect, having true professional counsel you can trust is key. A tenured agency is a resource that can help guide your brand to make decisions that can help grow the brand and move products to their intended audiences.

Our team has been working with all manner of building products and construction materials for over 18 years. Just like below when we partnered with the National Hardware Show to produce our series of new products and innovations, we are always seeking to learn about the latest trends in the construction industry. We enjoy scouring the tradeshow floors for new finds and products that create solutions for the construction industry. Our firm has the capabilities and experience to assist our clients in winning new contracts and jobs that will move their products through the appropriate channels. We can build campaigns that convey your company’s value proposition to your customer base.

We look forward to learning about your future initiatives.

~ The ECPR Team

Original Post Below:

Part of Our “Best of NHS (National Hardware Show) Products & Innovations” Series…

Our “Best of…” series from the National Hardware Show continues this week with a better way to build stairs, according to GoPro Construction Solutions, who introduced the universal stair bracket. This bracket system was designed by Canadian master carpenter Eric Gobeil as an attempt to save builders time, money and headaches. With pre-stamped measurements on each bracket, the system was created to reduce effort spent measuring and marking the stringers as one builds a staircase. Screwing the steel brackets into the wood stringers compared to nailing wood to wood for conventional stairs is likely to result in less squeaking and, ultimately, a stronger staircase. The brackets also meet all state building codes and accommodate all rises, runs and pitches. It seems virtually mistake-proof to us…and that is why we are so fond of this product. GoPro Construction markets these stair brackets to U.S. stair manufacturers, lumber yards, home centers and construction hardware stores.

Construction trade industry, consumer DIY magazine and website editors, this is a means to sharing one of the most unique products with your DYI readers. The bracket system permits DYIers to easily install stairs on their own for the first time. – Trade media members, we believe that retailers, builders and contractors would find a product profile with images of great help, given their ongoing need for products that help expedite their projects and jobs.

~ Sarah Kate

Part of Our “Best of NHS Products & Innovations” Series…

As readers of our blog might recall from an earlier post, we previewed some features of Sears Blue Tool Crew following our time at the National Hardware Show. We mentioned the company’s obvious fresh spin on customer service with Social Media networking and the new Click-to-Call element on the Sears Blue Tool Crew website. These are the efforts Sears is making to enable its customers more interaction with the tools and brands the company carries. And, Sears carries a robust selection of power and hand tools, more than 30,000 tools from 400 national brands like Craftsman and the newest in-store addition, Hitachi.
The National Hardware Show was the venue at which Sears announced the addition of Hitachi products to the shelves of its vast tool department. Hitachi’s high-powered HXP lithium-ion battery technology proves the superior and innovative design for which the brand is known. This HXP battery technology is featured in many of Hitachi’s power tools like the Micro Series’ Driver Drill and Screwdriver, both of which provide exceptional results in smaller packaging. A great thing about a new line like Hitachi merging into the Sears family of products is that the Blue Tool Crew will be available to provide expert advice and service to customers using not only the Hitachi tools, but also all Sears tools in general.

Blue Tool Crew members serve many roles to customers, a matchmaker between shopper and the perfect screwdriver, a knowledgeable expert on drill bits, even a middle person for a consumer’s pick-up order. Customers can order online then drive to the nearest store, and a Blue Tool Crew member will deliver the order within five minutes, the “Guaranteed in 5” service. We love how available these services are for online shoppers as well. The Click-to-Call feature on the website connects to a Blue Tool Crew member either by allowing the shopper to dial 1-877-4BLUCRW or request a call back. Or, people can tap into Blue Tool Crew’s Facebook, Twitter or YouTube for engaging ways to become tool experts.

Sears’ Blue Tool Crew is making high-level products coupled with information and support readily available online, by phone and in person. This modern system of interfacing with customers is unique to the industry, and it addresses today’s younger demographic of homeowners who face their days in a hurry, with too much to do, and not enough time in which to do it. In short, the best part of the Blue Tool Crew is super-fast product information in real time and easy-to-get help from real people.

In our day-to-day article writing for editors and ongoing public relations work in the home, garden, design, homewares, and hardware categories, we have experienced various branded programs intended to supply product information and relational support to customers. But, none has been quite as impressive or wide-ranging as the Blue Tool Crew. Our hats are off to the folks behind the brand and this truly innovative initiative, which is why it was an easy decision for us to include the Blue Tool Crew in our “Best of Products & Innovations” series. – Editors and producers, comment below or contact us with your feedback and questions. The Blue Tool Crew would make for a solid expert resource to share with your readers, listeners or viewers.

~ Don and Jeff

Due to a great number of comments recently from interior and outdoor room designers, and requests for more information on color design, we are re-posting this brief article on decorating tips. This post was originally written back in August, but still conveys important color design concepts applicable to everyday décor.

Original Post:

The use of color in interior and exterior design and decorating should demonstrate order and harmony. When the elements are unbalanced they radiate chaos, leaving an unfavorable impression.

Red – Whether positive or negative, the color red is an attention grabber. The use of red should be used sparingly in the home, it is a vibrant, powerful color. Accents are an essential aspect of interior design, the color red possesses the illusion of depth as it seems to spring these items forward.

Brown – Often paired with red for a warm, rustic texture, the color brown is frequently associated with the age or richness of the space. However, lighter shades of brown such as tan, beige, and sand offer a clean earthy feel. When used in an interior setting, brown helps other colors appear fuller and brighter, conveying a sense of wholesomeness.

White – White is one of the most widely used colors in interior design and decorating. The use of a white background offers a sharp contrast to other colors, like red curtains amongst white furniture and walls. However, white should be used carefully as it can be seen as cold.
What are some of your design techniques and / or tips regarding the use of color?

~ Adam

We’ve already heard from some great furniture manufacturers and other interior design professionals, and we look forward to receiving additional feedback as we gather color trends for 2010!